Staffing Shortages, Hybrid Work, Cyber Threats and AI Drive a 50% YOY Increase in Healthcare Administration Costs and Complexities.

Despite Avoiding $193 Billion in Costs Annually Through Automation, Escalating Challenges in 
Workforce and Data Security Fuel Rising Expenditures

CAQH today released its tenth annual Index report measuring the progress healthcare payers and providers have made automating electronic business processes. This year’s report found that, while automated workflows implemented during COVID-19 increased efficiency, staffing challenges and greater healthcare utilization contributed to overall higher year-over-year administrative spending.